Title: Customer Service Assistant

Location: Surrey, United Kingdom (Hybrid – 3 days office / 2 days WFH post-probation)

Salary: £24,000 ( Depending on Experience)

Benefits:

- Pension

- Private medical insurance

- Life assurance

- Cycle to work scheme

- 22 days annual leave (increasing by one day each year to 25 days)

- An additional day off each year to celebrate your birthday or an alternative special event.

The Role:

Our client is looking for a dynamic and passionate Customer Service Assistant to join their growing sustainability and waste consultancy. This is a people-focused helpdesk role for someone who thrives on solving problems, delivering exceptional service, and genuinely enjoys supporting clients.

This is a hybrid position based in Surrey, with the option to work from home two days per week after probation.

Job Responsibilities:

• Be the first point of contact for clients and suppliers via phone and email.
• Deliver high-quality, timely support by resolving client and supplier queries efficiently.
• Maintain accurate records by updating and closing cases within the internal portal.
• Provide support to the broader Waste team including Account Managers and Compliance staff.
• Handle administrative tasks such as document collection and uploading.
• Ensure services are delivered to internal SLAs and exceed client expectations.

Professional and Personal Attributes:

• A minimum of 2 years’ experience in a Customer Service or Client support role.
• A dynamic, client-focused mindset with a passion for delivering great service.
• Excellent communication skills and the ability to build strong relationships with both clients and internal teams.
• Strong organisational and multitasking skills under pressure.
• A detail-oriented problem-solver who takes initiative and follows through.
• Proficient in MS Excel, Word, Outlook, and internal CRM/portal systems.
• GCSE English & Maths (Grade C/Level 4 or above).
• A genuine interest in ESG, sustainability, and helping organisations make a positive impact.

Job Opportunity: ESG Delivery Consultant

Location: London (Hybrid - 3 days in the office per week)

Salary: £40,000 - £50,000 (Depending on Experience) +growth +company benefits

Our client is seeking a delivery-focused ESG Consultant to manage and execute end-to-end ESG projects across multiple industries. This role is highly client-facing, requiring strong consulting skills to support businesses in embedding sustainability into their operations. The ideal candidate will have experience overseeing multiple ESG projects simultaneously, applying leading ESG frameworks such as TCFD, ESG Impact reports and GHG protocols with expertise in carbon accounting, sustainability strategy, and ESG reporting.

Key Responsibilities:

• Lead and deliver multiple ESG projects from strategy development through to implementation, ensuring seamless execution.
• Work closely with clients to assess sustainability risks, define ESG objectives, and create tailored roadmaps for long-term impact.
• Apply ESG frameworks to support regulatory compliance, reporting, and corporate sustainability performance.
• Manage carbon accounting processes, including emissions calculations, reduction strategies, and offset planning.
• Prepare high-quality ESG reports, including TCFD-aligned disclosures and sustainability reports.
• Maintain strong client relationships, acting as a trusted ESG advisor and ensuring ongoing engagement.
• Effectively manage project timelines, budgets, and deliverables, ensuring high-quality outcomes across multiple engagements.

Key Skills & Experience:

• Proven experience delivering end-to-end ESG projects across various industries.
• Strong ability to manage multiple client projects, ensuring timely and high-quality delivery.
• Expertise in sustainability consulting, including carbon accounting and ESG reporting.
• Deep understanding of ESG frameworks and their practical application in business settings.
• Strong stakeholder engagement and communication skills, with the ability to simplify complex ESG concepts.
• A results-driven mindset, ensuring effective integration of ESG strategies into client operations.

Additional Benefits:

• Opportunity to work with a dynamic and growing consultancy with a focus on sustainability and positive social impact.
• Exposure to high-profile clients across various sectors, including private equity.
• The chance to influence and shape sustainability strategies at the board level.

Our client offers an entrepreneurial environment where you will be able to develop your skillset and become an expert in your field.

Job Title: Business Development Manager

Location: London - Hybrid working arrangement

Salary: Competitive salary and bonus package (based on 30% OTE), dependent on experience

Our client is seeking an New Business Development Manager to join their expanding consultancy, to target UK mid-market firms and private equity prospects. The role focuses on prospecting, pipeline management, and closing deals, and working closely with ESG consultants to deliver tailored solutions.

Job Responsibilities:

Prospecting: Identify and target potential clients within UK mid-market and private equity sectors. Successfully start conversations with new contacts.

Pipeline Management: Develop and maintain a robust sales pipeline, ensuring consistent progression of prospects through the sales funnel. Demonstrate influencing skills and the ability to shorten the sales cycle.

Closing Deals: Drive the sales process from initial contact to closing, negotiating terms and securing new business.

Professional and Personal Attributes:

• Proven track record of new business sales, particularly within the private equity sector, and UK mid-market firms.

• Demonstrable experience of selling professional Services.

• A natural sales hunter who can develop leads and close business within fast paced markets, including private equity clients and their portfolio companies

• Sales experience working for a managing consultancy or professional services firm is also relevant.

• Strong understanding of, or interest in, ESG principles and their application in business.

• Excellent communication, negotiation, and interpersonal skills.

• Ability to work collaboratively in a team environment.

• Self-motivated with a results-driven approach.

• Analytical mindset with high level of attention to detail

• Effective in building and managing client relationships with mid-market customers
• Collaborative team player with a commitment to continuous improvement and knowledge sharing

Research shows that male candidates often apply when they see a 60% match with the profile, while women often only apply when they see a 100% match. Even if you do not meet all criteria, we would still encourage you to apply or get in touch! Our client offers an entrepreneurial environment where you will be able to develop your skillset and contribute to our future growth through the expansion of our client base and the service suite we provide to existing clients.

Job Opportunity: Carbon Consultant

Location: London/Surrey (Hybrid – 3 days in the office per week)

Salary: £35,000 – £50,000 (Depending on Experience)

Our client is hiring a Carbon Consultant to lead sustainability projects with a core focus on carbon accounting and emissions strategy. This role involves supporting clients in calculating, managing, and reducing their carbon footprints, while aligning with evolving ESG and net-zero expectations

You’ll work with a range of clients across industries, helping them calculate, manage, and reduce their carbon footprints while embedding sustainability into their core operations.

Job Responsibilities:

• Lead carbon-focused sustainability projects from scoping through delivery, ensuring alignment with client net-zero goals.
• Calculate carbon footprints using leading methodologies (Scope 1, 2, and 3 emissions), and develop tailored reduction and offsetting strategies.
• Apply key ESG and sustainability frameworks such as TCFD, GRI ISSB, and SASB to support reporting and disclosures.
• Prepare carbon-specific sections of ESG reports and produce high-quality, TCFD-aligned disclosures.
• Translate carbon data into actionable insights for clients’ senior leadership and sustainability teams.
• Monitor project timelines and budgets while maintaining strong communication and relationships with clients.
• Support internal knowledge-sharing and thought leadership on carbon-related topics.

Professional and Personal Attributes:

• Demonstrated experience in carbon accounting and lifecycle emissions analysis.
• Strong knowledge of ESG frameworks and how they relate to carbon and climate reporting.
• Proficiency in carbon footprint tools and methodologies (e.g., GHG Protocol, CDP, ISO 14064).
• Exceptional project management and client engagement skills.
• Analytical mindset with a detail-oriented, hands-on approach to delivery.
• Passionate about sustainability and the role carbon plays in achieving global climate goals.

Job Opportunity: ESG Consultant – Climate Risk Focus

Location: London/Surrey (Hybrid – 3 days in the office per week)

Salary: £35,000 – £50,000 (Depending on Experience)

Our client is looking for an ESG Consultant with a strong background in climate risk assessment and management. This is an exciting opportunity for someone who thrives on helping businesses understand and respond to climate-related financial risks in line with global disclosure standards such as TCFD and ISSB.

Job Responsibilities:

• Lead climate risk analysis within ESG consultancy projects, advising clients on physical and transitional risks.
• Apply frameworks such as TCFD, ISSB, and SASB to support climate risk disclosures and scenario analysis.
• Develop bespoke climate risk and opportunity assessments aligned with client sector and regulatory needs.
• Produce ESG and TCFD-aligned reports that clearly communicate risk exposure and mitigation strategies.
• Work closely with senior stakeholders to integrate climate risk into business strategy and risk management frameworks.
• Support clients in building climate resilience through data-driven insights and policy recommendations.
• Maintain strong project oversight, ensuring timely and high-quality delivery across all touchpoints.

Professional and Personal Attributes:

• Proven experience assessing climate-related financial risks, using tools such as climate models and scenario analysis.
• Strong knowledge of ESG reporting standards and how they apply to risk disclosure and regulatory compliance.
• Comfortable working with climate risk data, transition pathways, and stress testing methodologies.
• Excellent communication skills with the ability to simplify complex risks for diverse audiences.
• Confident in engaging with clients, guiding them through regulatory changes and disclosure obligations.
• Committed to advancing climate resilience and sustainability through meaningful client impact.